Compaq automatic updating
We've been tracking an issue specific to HP laptops and Pre Sonus USB Audio products including Audio Box and the newer interfaces such as Studio 192 released Sept 30, 2015.
We found that HP's implementation of Windows 8.0 on laptops made in the last two years does not allow for proper handling of USB devices to get enough current for proper operation.
You may see a bubble pop up in the lower right corner of your screen saying that there aren't enough resources to use this device.
Updating to Windows 8.1 resolves this issue most of the time.
Many times audio systems PC users will turn off automatic updates to prevent new updates (usually released every Tuesday from Microsoft) can at times alter system performance.
However in this case specifically with HP / Compaq laptops made in the last 2 years, we recommend that if it came with Windows 8.0, to first run all of your available updates using Windows Update.
Then open the Microsoft Application Store and select "Upgrade to Windows 8.1" which is a free update.
Once 8.1 is installed, in nearly all of our test cases, the issue of non-connection, or problematic operation was resolved.
UPDATE: August 9, 2015 Windows 10 is now available as a free update instead of moving to Windows 8.1, consider upgrading to Windows 10 instead.When it's booting keep hitting F8 until you come up to the Windows Startup Menu.Select the option that says "Disable Automatic Restart on system error" This will show you the Blue Screen error.You can then take that information from the Blue Screen, research it, and find the culprit.You could also try Last Known Good Configuration from that screen.